1. First open up your ReachMoreParents app and select the school you need to do this for.
2. Next, select the Parent Portal (The icon looks like 2 parents and a child).
3. Select Meals
4. Now click on Meals History.
5. Locate the meal you Booking that you wish to cancel.
Note: This can only be done for future bookings, not ones that are now in the past.
6. Select the 3 dots on the booking tile.
7. Now select Cancel Booking.
8. Click Yes.
9. The meal will now be cancelled and shown as Refunded (if payment had been made). If a payment had been made, the funds will be added back as a credit balance on the system for you to reuse.
10. Should you need to now book another option, please click here for assistance on How to Order a Meal.
11. Should you wish to withdraw the credit balance that now shows, please click here.