Last week, we let you know that improvements to the Reach More Parents navigation are on the way.

We are currently aiming to release the update during the evening of Wednesday 1 July, or shortly after, subject to final testing and release readiness. To help schools prepare, we’re sharing these resources now so there is time to get familiar with the new layout ahead of the change.

We're pleased to share a short walkthrough video and a handy reference guide to help you prepare for the change.

The update is designed to make it easier to move around the platform, find the tools you use most often, and create a more consistent experience across all areas of Reach More Parents. This is a visual change only and will not affect how any features or functionality work.

The main change is how areas of Reach More Parents are organised and accessed. Some features will appear in new locations, but how they work remains the same.

The portal will now show information for one school at a time. This will only affect staff users who have access to more than one school. Previously, some areas, such as messages and calendar items, could show information from multiple schools together. This change has been made to keep the portal simpler and clearer, so staff can be confident they are viewing information for the correct school. This is covered in more detail in the walkthrough video.

The portal will also move to our standard system colours by default. Any custom portal colours currently in place will not be carried across automatically.

Bespoke portal colours can still be added if required. The guide below explains how to do this.

This does not affect app branding. App colours and branding will remain the same, so the parent experience will not change.

What isn't changing is just as important:

• The functionality you rely on today remains the same 
• Features haven't been removed 
• Existing processes continue to work as they do now 
• Most changes simply involve features being reorganised into new locations

To help you get familiar with the new layout, we've included:

• A short video tour of the new navigation

• A "Where has it moved?" guide showing where key areas can now be found

• A short note about changes to branding options

• Information about some new icons and customer support features 

We recommend taking a few minutes to review these resources before the update goes live.

As always, our Support Team will be on hand to help if you have any questions.